General
Q: What is Workday Absence and Leave Management?
A: Module in Workday HCM to track time off (e.g., vacation, sick leave), manage requests, balances, and ensure policy compliance.
Q: What are the key features of Workday Absence and Leave Management?
A: Real-time tracking, configurable absence types, automated accruals, self-service requests, manager approvals, compliance tools, absence reporting.
Configuration and Setup
Q: How do you configure leave plans in Workday?
A: Create Leave Type → Define Leave Plan in "Create Leave of Absence Plan" → Set accruals (e.g., 2 days/month) → Link eligibility → Assign to employees.
Q: What steps are involved in setting up absence types?
A: "Maintain Absence Types" → Define type (e.g., Sick) → Set units (days/hours), requestable flag → Link to plans/policies.
Q: How do you define eligibility rules for leave in Workday?
A: "Create Eligibility Rule" → Add conditions (e.g., tenure > 1 year) → Apply to leave plan → Test on sample workers.
Integration and Data Management
Q: How does Workday handle integration with other HR systems for leave data?
A: Uses WWS API (SOAP/REST) for real-time sync, EIB for bulk data, and pre-built connectors (e.g., ADP).
Q: What are the data sources for Workday Absence and Leave Management, and how do you ensure data accuracy?
A: Sources: Employee profiles, time tracking, integrations. Accuracy: Validate imports (EIB logs), audit reports (e.g., "Absence Balance Audit").
Q: How do you import and export leave data in Workday?
A: Import: EIB with Workday XML template, map fields, launch. Export: Run report (e.g., "Leave Balances"), output Simple XML/CSV, or use API.
Security and Access Control
Q: How is security managed in Workday Absence and Leave Management?
A: Role-based security groups, domain policies (e.g., "Absence Data"), and BP security control access.
Q: What roles and permissions are typically assigned for leave management tasks?
A: Employee: View/request leave. Manager: Approve, view team data. HR Admin: Configure plans, edit balances.
Q: How do you handle access control for sensitive leave information?
A: Use constrained groups (e.g., "HR Sensitive Access"), limit domains, audit via "View Security for Securable Item."
Employee Self-Service and Managerial Approvals
Q: What self-service capabilities does Workday provide for absences and leaves?
A: "Request Absence" to submit, "My Absences" to view balances/history, status tracking.
Q: How does the manager approval process work for leave requests in Workday?
A: Employee submits → BP routes to manager’s "Inbox" → Manager approves → Employee notified.
Q: What workflow customization options are available for leave approvals?
A: Edit BP: Add steps (e.g., HR review), conditions (e.g., >10 days escalates), custom notifications.
Absence Policies and Compliance
Q: How do you ensure absence policies comply with legal regulations and company policies?
A: Map leave types to laws (e.g., FMLA), set caps in plans, enforce via BP validations.
Q: What tools or features does Workday offer to monitor and enforce compliance?
A: FMLA tracking, compliance reports (e.g., "Leave Law Compliance"), audit trails.
Q: Can you provide an example of customizing leave policies for specific needs?
A: Need: PTO tiers (20 days <5 years, 25 days >5). Solution: Two plans, tenure-based eligibility, assign via profiles.
Reporting and Analytics
Q: How does Workday support reporting on absence trends and patterns?
A: Standard reports (e.g., "Absence Trends"), custom Report Writer queries, dashboards for patterns.
Q: Can you give an example of a custom report you’ve created for leave management?
A: "PTO Usage by Dept": Fields (Employee ID, Dept, PTO YTD), Filter (current year), Output (CSV).
Q: What analytics tools are available for tracking and analyzing leave data?
A: Prism Analytics for data blending, dashboards with KPIs, ad-hoc Advanced Reports.
Troubleshooting and Support
Q: How do you troubleshoot common issues in Workday Absence and Leave Management?
A: Balance wrong: Check accruals/adjustments. Request stuck: Clear BP tasks. Use "Absence Diagnostic Report."
Q: Describe a situation where you addressed a critical problem with leave processing.
A: Accruals stopped due to bad tenure rule. Fixed rule, ran "Recalculate Balances."
Q: What support resources do you use to stay updated on Workday?
A: Workday Community (forums/docs), xAI Slack (internal), Workday Rising events.
Absence Policies and Compliance
Q: How do you ensure absence policies comply with legal regulations and company policies?
A: Map leave types to laws (e.g., FMLA), set caps in plans, enforce via BP validations.
Q: What tools or features does Workday offer to monitor and enforce compliance?
A: FMLA tracking, compliance reports (e.g., "Leave Law Compliance"), audit trails.
Q: Can you provide an example of customizing leave policies for specific needs?
A: Need: PTO tiers (20 days <5 years, 25 days >5). Solution: Two plans, tenure-based eligibility, assign via profiles.
Reporting and Analytics
Q: How does Workday support reporting on absence trends and patterns?
A: Standard reports (e.g., "Absence Trends"), custom Report Writer queries, dashboards for patterns.
Q: Can you give an example of a custom report you’ve created for leave management?
A: "PTO Usage by Dept": Fields (Employee ID, Dept, PTO YTD), Filter (current year), Output (CSV).
Q: What analytics tools are available for tracking and analyzing leave data?
A: Prism Analytics for data blending, dashboards with KPIs, ad-hoc Advanced Reports.
Troubleshooting and Support
Q: How do you troubleshoot common issues in Workday Absence and Leave Management?
A: Balance wrong: Check accruals/adjustments. Request stuck: Clear BP tasks. Use "Absence Diagnostic Report."
Q: Describe a situation where you addressed a critical problem with leave processing.
A: Accruals stopped due to bad tenure rule. Fixed rule, ran "Recalculate Balances."
Q: What support resources do you use to stay updated on Workday?
A: Workday Community (forums/docs), xAI Slack (internal), Workday Rising events.
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