500: Processing error occurred. The task submitted is not authorized

500: Processing error occurred. The task submitted is not authorized

1. Security Permission Issues

Missing Role: User lacks the "Integration Specialist" or "Report Runner" role.
Task-Specific Permissions:
For EIBs: Missing "Launch/Schedule Integration" permission.
For Reports: Missing "Report Web Service" or "View" permission.

Solution:

Go to "Maintain Security Groups" → Add required permissions.

2. Object Not Shared

Private Integrations/Reports:
The EIB, report, or Studio integration wasn’t shared with your user/group.

Solution:

Ask the owner to "Share" it via:
Report → Actions → Share → Add your user/group.
Integration → Actions → Share.

3. Business Process (BP) Restrictions

Approval Workflows: The task requires manual approvals you don’t have.

Solution:

Use "Automatic Processing" (for inbound EIBs) or request BP access.

4. Tenant/Environment Restrictions

Sandbox vs. Production: Trying to run a task only allowed in Production.

IP Whitelisting: Your IP isn’t whitelisted for API/integration tasks.

Solution:

Verify environment permissions with your Workday admin.

5. Data Access Limitations

Domain Security: Your role can’t access the data used by the task.

Example: Running a payroll report without "Payroll Admin" access.

Solution:

Request access to the data domain (e.g., Payroll, HR).

6. Integration-Specific Issues

EIB: Incorrect "Run As" user configured.
Studio: Missing "Execute" permission for the integration.

Solution:

Edit the integration → Set "Run As" to an authorized user.

7. Temporary System Restrictions

Maintenance Mode: Workday is undergoing scheduled maintenance.

Solution:
Check Workday Status (via https://status.workday.com).

How to Debug

Check "Integration Events" for detailed error logs.
Verify "Process Monitor" for stuck tasks.
Test with Admin Rights: Confirm if it’s a permissions issue.

Pro Tip

Always test integrations in Sandbox first with the same permissions as Production.
Need help with a specific scenario? Describe your task, and I’ll tailor the solution! 🛠️