General FAQ's to Understand Workday Product

General FAQ's to Understand Workday Product 

Q) What is Workday?

Ans. Workday is an enterprise resource planning application (ERP). Workday offers modules like human resources, payroll, finance, and Student. It delivers these applications in a cloud model that allows people to work collaboratively in a real-time environment.

Q) What are the advantages of Workday?

Ans. Workday provides employees with more immediate access to data since transactions are real-time. Workday also offers greater flexibility. The reports that will be available to managers will give them more insight to their data, allowing them to make data-driven decisions.

Employees will be able to view or run their own reports on demand rather than having to request a report and waiting for the results of that request. Employees will be able to access and manage their own HR benefit elections, address changes, dependent changes, withholding exemptions, absence requests and time tracking entries, to name a few.

Q) Workday HCM ?

Ans. Workday Human Capital Management Workday Human Capital Management is the only application that unifies HR and Talent Management into a single system-of- record. And with embedded analytics, manager and employee self-service, and a user experience unlike any other enterprise application, Workday redefines what it means to manage a global, mobile, and diverse workforce.

Q) Key Features of Workday Human Capital Management?

• Talent Management

• Time Tracking

• Payroll Solutions

• Goal Management

• Performance Management

• Succession Planning

• Career and Development Planning

• Payroll Co-Sourcing Services

• Cloud Connect for Third-Party Payroll

Q) How much does Workday Human Capital Management cost?

Ans.  Pricing model: One-time Licence, Subscription

Q) Who are the typical users of Workday Human Capital Management?

Ans. Large Enterprises, Mid Size Business

Q) Does Workday Human Capital Management support mobile devices?

Ans. Workday Human Capital Management supports the following mobile devices:

• iPhone

• iPad

Q) Does Workday Human Capital Management offer an API?

Ans. No, Workday Human Capital Management does not have an API available.

Q) What is the goal of Workday?

Ans. A cloud based system that can be updated in real time. Workday aims to simplify the experiences of users.

Q) What are the major HCM Organizations?

Supervisory: Hierarchy of reporting

Company: The legal bindings of the company

Custom: Customization by each company

Cost: All companies and their costs

Regions: Global and affected areas

Q) What are the three teams that usually be working on the Workday implementation?

Business Team "We need this!"

Functional Team "We can do this!"

Tech Team "We can create this!"

Q) What is DA?

Ans. Delivery Assurance: A team of Workday consultants that guide the business in their implementation. This provides consistency and is a point of contact for clients

Q) What are the stages of Workday deployment?

Plan - Establish project management and administration with an agreed upon scope, create project goals, timeline, milestones, deliverable, resources and responsibilities

Architect - Customer and the Workday project team find a common understanding of customer needs. Design decisions are gathered in this stage.

Configure and Prototype - Data conversions for both configuration ad operational data are executed.

Test - Configured Workday system sufficiently meets the needs of the customers business. Each test effort has a different set of conditions and a different purpose.

Deploy- The "go live" stage. All test scripts have met their criteria and all configurations will be loaded into the "Gold Tenant"

Q) What are the different Staffing Models available in Workday?

-Job Management

Allows flexibility and speed when hiring

No required number of jobs to be filled

Position no longer exists when the worker leaves

Does not maintain ongoing position history

 

-Position Management

Provides Greatest control over hiring.

Must be an approved and available position prior to an EE starting.

More narrowly defined positions. Pay scale/Job Skill/ Experience level can be different for each

Q) What are actions in the inbox?

Ans. Tasks the user must complete

Q) What are archives in the inbox?

Ans. Tasks the user has completed in the past

Q) Related Actions?

Ans. Able to easily navigate to related actions for any specified object

Q) Workday Community?

Ans. An interactive space where customers, partners, and workday SME'S can collaborate, learn and share the best practices to enhance their workday user experience.

Q) What is the name of the icon that allows you to view information (or) perform tasks on the landing page?

Ans. Worklet

Q) Search allows you to use partial searches, abbreviations and misspelled words? (T/F)

Ans. Not misspelled words

Q) What is the name and location of the icon you should select when you want to act on or make changes to an object?

Ans. Related Objects-Next to Objects [...] Represented by 3 dots.

Q) Security and Business Processes are considered cross application and impact all of Workday?

Ans. True

Q) What are objects?

Ans. Workday is object based, The data is stored in the form of objects. When you click on an object it brings up a related action icon

Q) EIB

Ans. Enterprise Interface Builder: Used to receive data, transform data, and deliver data

Q) Tenant

Ans. Each tenant has a unique URL, data in a tenant exists directly from another tenant

Q) GMS

Ans. Global Modern Services Tenant, a training tenant, sample data that is pre-populated by Workday

Q) Gold Tenant

Ans. The tenant being implemented

Q) Sandbox

Ans. Production Copy(Weekly) for testing information

Q) What are the 6 stages of tenant implementation?

GMS

Prototype

Design

Full Data Load

Testing 

Gold Tenant

Q) What are the three types of tenants used by the customer?

Production: Final Tenant (live working in)

Sandbox: Copy of production tenant (can do testing)

Sandbox Preview: Copy of production tenant (cannot do testing)

Q) What are the 2 ways to access tenant management in the Workday Customer Center?

Click "menu" drop down on the top left corner and select "tenant management'

Click "tenant management" title on right panel

Q) Proxy

Ans. Viewing Workday through another users eyes

Q) How do you start proxy?

Login to a tenant

Type in search bar "start proxy"

Select "start proxy"

Type a user name: example "Logan McNeil"

Q) What is HCM ?

Ans. Human Capitol Management. HCM is used for adding, editing, maintaining CORE employee data, transfers and terminations

21. Personal Data Change

Ans. Personal Data Changes are made either by an Employee themselves or by the manager who has a certain security clearance

Q) Examples of Personal Data

Change of birth date

Change of national ID

Change of personal information

Update licences 

Update visa information

Q) What is the position of an employee?

Ans. The position of an employee is a "seat" in the organization and the key element that ties together the job information, location, organizational information

Q) Remote Worker

Ans. Workers who are 100% off site.

Q) Security Levels

Ans. Who can access what information

Q) Related Action Icon

Ans. Three dots within a box. Next to an item where you can preform an action.

Q) Which app is designed for managers?

Ans. My Team

Q) How many max workers can be compared at one time using the Find Workers Report?

Ans. 5

Q) What is the virtual drive where generated reports can be stored?

Ans. Drive

Q) Which feature Displays action items and historical actions and business processes for a user

Ans. Inbox

Q) Searching on which value will return the search prefix a user has access to see

Ans. "?" (Type Question mark on the search bar)

Q) The search feature in workday returns all matching objects and actions a user has access to see

Ans. True

Q) What is the home page feature called in Workday?

Ans. Home

Q) Which in the list is not a search prefix: employee, bp, .org, worker?

Ans. Employee

Q) What landing page is given to tech admin and implementers' ?

Ans. Workbench

Q) The workday community is designed as a tool for workday development(T/F)?

Ans. False

Q) Where can you go to find out more about courses and additional training offered by Workday Education?

Ans. Training Catalog

Q) What is the best way to request that the development team make a new feature or enhancement a high priority?

Ans. Check out brainstorm and vote for features or enhancements that matter most to you

Q) Workday landing pages containing applications with related reports and tasks?

Ans. Home & Workbench

40. The Find Workers Report allows you to compare up to 10 workers at a time(T/F)?

Ans. False

Q) Where can all workers find and configure their own applications?

Ans. Home Landing Page

Q) What is the name of the report that allows you to view workers by facet/criteria?

Ans. Find Worker

Q) Where do you access the Inbox?

Ans. From the inbox icon next to the worker's profile

Q) What is the search prefix to use when searching for BP?

Ans. bp:

45. How do you distinguish between an employee and a contingent worker in workday?

Ans. Contingent workers are notated with a [C] next to their name

Q) You can choose which Self Service tasks to enable for your workers (T/F)?

Ans. True

Q) Name at least four self service tasks available in workday?

Ans. request time off, edit personal information, edit payment or withholding elections, create an expense report, request a leave of absence, enter time, etc

Q) A worker needs a workday account to be able to edit their Personal Information (T/F)?

Ans. True

Q) Name three Self Service tasks a manager can do in Workday to support their teams?

Ans. Transfer, promote, change job, change business title, terminate, start performance review, etc

Q) You cannot approve expense reports from your Inbox on a mobile device (T/F)?

Ans. False